Japanese Airline has open potion for a Customer Service Desk Associate!

Start Date: January 25, 2027
Work Hours:
8 hours shifts between 5:00 - 15:00 PST and 6:00 - 16:00 PDT, including weekends and holidays
Must be able to work on Saturdays and Sundays

MUST BE ABLE TO WORK AS SHIFT INCLUDING WEEKENDS AND HOLIDAYS

JOB DESCRIPTION
Responsible for performing customer service function by handling all travel arrangements and responding to all travel related inquiries in order to meet customers' needs and promote ANA.
Principal Accountabilities
1. Performs Customer Service Functions
2. Performs General Administrative Functions

SKILLS AND QUALIFICATIONS REQUIRED:
1. Ability to work 8 hours shifts, and work weekends and holidays
2. Good dependability record
3. Ability to operate interactive computer terminals and telephone equipment such as
handsets and headsets for long periods of time
4. Excellent verbal communication skills
5. Reading comprehension skills
6. Interpersonal skills
7. Listening skills
8. Analytical skills
9. Must have a proof to work in the United States legally (The employer does not provide visa
sponsorship)
10. Associates Degree preferred
11. Japanese/English bilingual
Japanese – Proficient
English – Read, Write, Speak